Privacy Policy

Effective Date: 31 March 2026

1. Overview

Podiatry by Angelica is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This policy explains how we collect, use, and store your personal information.

2. Website Data Collection

Our website does not collect, store, or track any personal information.

  • We do not use contact forms, user accounts, or analytics that identify individuals.
  • We do not collect cookies or behavioural tracking data.

However, when you book an appointment, you may be redirected to a third-party clinic booking system. Those providers may collect your information in accordance with their own privacy policies.

3. Information We Collect

We collect personal information only where necessary to provide podiatry services.

This may include:

  • Name
  • Date of birth
  • Sex
  • Address
  • Phone number
  • Email address
  • Medicare number
  • Concession card details
  • Health insurer and policy number (if provided)
  • Any other information relevant to your care

4. How We Collect Information

We collect information directly from you when you:

  • Book an appointment through a clinic system
  • Attend a consultation
  • Provide information verbally, in writing, or electronically

We may also receive information from third-party clinic booking platforms.

5. Why We Collect Your Information

We collect and use your information to:

  • Provide podiatry assessment and treatment
  • Manage appointments and clinical records
  • Process payments and health fund claims
  • Communicate with you about your care
  • Meet legal and regulatory obligations

6. Storage and Security

Your information is stored securely using clinic systems and practice management software.

We take reasonable steps to protect your personal information from:

  • Misuse
  • Interference
  • Loss
  • Unauthorised access, modification, or disclosure

7. Disclosure of Information

We may disclose your personal information where necessary, including to:

  • Health insurers (for claims)
  • Medicare
  • Other healthcare providers involved in your care
  • Service providers supporting our systems
  • Government or regulatory bodies where required by law

We do not sell or rent your personal information.

8. Access and Correction

You may request access to the personal information we hold about you and request corrections if it is inaccurate or incomplete.

9. Contact

For privacy enquiries or requests, please contact:

Podiatry by Angelica
contact@podiatrybyangelica.au
+61 2 1234 5678

10. Updates to This Policy

We may update this policy from time to time. The current version will always be available on our website.